I came across this post that Leesa Schipani (CTmrg board member) wrote in March of this year. Although that was several months ago, it still holds true. A lot has changed in the last year, yet in some ways we really haven’t moved forward as much as we’d hoped. One issue that was present prior to COVID and remains today is the workforce challenge.
A solution to this problem is retention. This post explains the importance of “Stay Interviews” and offers recommendations on how to implement this process. Read more here.